CycleCloud Plans & Pricing
CycleCloud elastic pricing is based on (A) variable fees for cloud usage plus (B) various support options. You have access to unlimited cores in the cloud.
A. CycleCloud/IaaS Usage Fees
| | Price |
| Cloud Infrastructure (IaaS) Usage Fee (prepaid)* |
At Cost
+ |
| CycleCloud Usage (prepaid)** |
20% of Compute Infrastructure Charges |
B. Optional ElasticSupportsm
| Support Feature | FREE | Bronze | Silver | Gold | Platinum |
| CycleCloud Monthly Support Pricing (Receive two months free with an annual payment option) |
0 |
$100/mth |
$250/mth |
$750/mth |
$2000/mth |
| Maximum Monthly Support Hours |
0 |
1 |
1 |
2 |
6 |
| SLA (in Business Days) |
None |
5 Days |
2 Days |
1 Day |
1 Day |
| Credit Card Payment *** |
✓ |
✓ |
✓ |
✓ |
✓ |
| Invoicing Available (Qtr/Yearly) |
|
✓ |
✓ |
✓ |
✓ |
| Email Support |
|
✓ |
✓ |
✓ |
✓ |
| Phone Support |
|
|
|
✓ |
✓ |
| Forum Support **** |
✓ |
✓ |
✓ |
✓ |
✓ |
| Unlimited # Cores Managed (may require Cycle to provision with IaaS) |
Default 40 |
Request required for >256 cores |
Request required for >256 cores |
Request required for >512 cores |
Request required for >512 cores |
| Extended Support Options: |
| Additional business support hours (SLA equal to your support package SLA) |
|
Valid for 3 months |
Valid for 12 months |
| 4 hrs |
$1,600 |
$2,000 |
| 8 hrs |
$3,000 |
$3,500 |
|
| 24/7 Phone Tickets with Guaranteed Response Times |
N/A |
Available |
All CycleCloud clusters benefit from the following features:
- Operating system and image (AMI) maintenance
- Elastic cluster sizing
- Various forms of data encryption at rest and over the wire
- Security patching
- Security key management
- Shared file systems
- Automated Infrastructure Error Handling
- Multi-zone support
- Detailed audit, usage and billing information
- Support for Windows and Linux
- Restful API for work submissions
- Cluster performance monitoring
- Infrastructure provisioning for very large clusters
- Ongoing scale testing
* Cloud Infrastructure Usage Fees - Fees from cloud infrastructure providers (i.e Amazon Web Services - EC2) are based on usage and billed by Cycle Computing.
** CycleCloud Usage Fees do not include licensing and support charges for ISV (Independent Software Vendor - licensed software) software applications
*** Credit Card Payment - We accept all major credit cards - VISA, Mastercard, American Express - via PayPal.
**** Forum Support - Forum support is an open forum where you can post questions and answers. There are no expectations of response time with these forums.
|
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